|
SYMPTOM
|
POSSIBLE CAUSE
|
ACTION
|
1. No
Heat
(Tub not going to set temp.) |
Clogged filter |
Clean/Replace filter |
| Knife valves not
fully open |
Open knife valves |
| Pressure switch
out of calibration |
Adjust pressure
switch |
| Faulty Pressure
Switch |
Replace pressure
switch |
| Air leak at
pump suction line |
Tighten pump union |
| Heating element
corroded |
Replace element |
| Tub in freeze protect mode |
Heat water above 50F/10C |
| Faulty control
panel |
Replace panel
|
| 2.'FLO'
Error message |
Pressure switch out of calibration
|
Adjust pressure switch |
| Faulty pressure
switch |
Replace pressure
switch |
3. Poor
jet pressure
No air to jets |
Individual jets off |
Turn on (counterclockwise) |
| Individual jets
not tight in housing |
Ensure all jets
are tight |
| Knife valves not
fully open |
Open knife valves
|
| Air leak at
pump suction line |
Tighten pump union
|
| Damaged jet
o-rings |
PH too low. Replace damaged
o-rings |
| Impeller separated
from shaft |
Replace pump |
4. Tub
water too hot
High limit tripped
OH or SN reading |
Temperature sensor not bottomed
out in well |
Push sensor in further |
| Tub water too
hot from ambient heat of pump |
Shorten filter
cycles |
| Faulty circuit
board |
Replace board
|
| Faulty control
panel |
Replace panel
|
| Faulty sensor |
Replace sensor
set |
| Ambient temperature high |
Open equipment door |
| 5. GFI
tripping |
Improper installation, size wire,
or faulty GFI |
Rewire to electrical specs |
| Wet equipment
|
Dry equipment
|
| Ground fault in
heater (dry operation or corrosion) |
Replace heater
|
| Faulty GFI |
Electrician to
replace GFI |
| 6. Functions
not working |
GFI tripping |
GFI-off-wait 10 min.-on |
| Panel is locked
(800 or Titanium series) |
Unlock panel |
| Faulty control
panel |
Replace panel
|
| Faulty circuit
board |
Replace board
|
|
7. Temperature fluctuating
(More than
2-3 degrees F)
|
Temperature sensor not bottomed
out in well |
Push sensor in further |
| Sensor well exposed |
Insulate sensor well |
| Faulty sensors |
Replace sensor set
set |
| 8. Individual
jets won't turn off |
Jets sticky / dry |
Clean & relubricate |
| Debris jammed
inside of jet |
Clean internal |
| 9. Pump
not operating correctly |
Air lock on start up |
Purge air out of pump |
| Stealth or Silent Flow - purge valve open |
Close purge valve |
| Pump suctions
plugged |
Clean suction |
| Burnt out fuse |
Replace fuse |
| Pump thermal over
load |
Adjust door venting |
| Hi-Lo reversed............... |
Reverse Hi-Lo
wires on pump |
| Pump cord |
Replace cord |
| Faulty pump |
Replace pump |
| Faulty control
panel |
Replace panel |
| 10. No
digital read out |
Control panel unplugged or loose |
Plug in panel |
| Burnt out fuse |
Replace fuse |
| Faulty control
panel |
Replace panel |
| Faulty circuit
board |
Replace board |
| 11. Light
doesn't turn on / off |
Faulty bulb |
Replace bulb |
| Faulty control panel |
Replace panel |
| Faulty circuit board |
Replace board |
| 12. Ozone
not working |
Debris inside line |
Clean line |
| Faulty ozonator |
Replace ozonator |
| 13. Water
loss or wet spot |
Water level to high |
Lower water level |
| Jet not tight
in housing |
Check and tighten
all jets |
| Loose plumbing
connection |
Tighten unions |
| Faulty pump seal |
Replace seal |
| 14. Tub
making strange noises |
Pump cavitates/air lock |
Purge air out of pump |
| Pump is loud |
Adjust base securing
screws |
| Loose heater box |
Adjust securing
screws |
| 15. Cover
seams coming apart |
PH too low - Acidic water |
Raise PH to 7.5 |
| Sanitizer too
high - Corrosive |
Lower sanitation
level |
| Cover lifter straining center seam |
Reinforce center
seam |
| Cover is a water
logged |
Replace foam insert |
| 16. Pillows/filter
cover fading |
PH too low - Acidic water |
Raise PH to 7.5 |
| Sanitizer too
high - corrosive |
Lower sanitation
level |
